1. Location/reputation

Is the company local? It doesn’t make sense to hire a tree service company that resides two hours away. Suppose some severe weather has just rolled through and knocked a huge branch into your living room. For safety reasons, you would want this fixed as soon as possible, right? Hiring a local business that’s close to home ensures that you’ll have faster response time. What’s their reputation like? Do you know any friends, family, or neighbors that hired this company in the past? Ask them about their experience with this company to hear any potential reservations. It’s a good bet that if your grandma didn’t like the service they provided, you should avoid this tree service company.

2. Pricing

Pricing is definitely one of the biggest things people use to determine which tree service company they choose to work with. Most of us look for the cheapest option and not consider what the pricing may indicate. Have you ever heard the saying if something seems too good to be true, it probably is? This applies to tree service companies as well. If they give you a very attractive, low price, chances are they’re doing that for shady reasons. They could have no experience, they might not have the proper equipment, they might lack the proper insurance and certifications, or even if they intend to complete only part of the whole project. None of these are good enough reasons to rely on the cheapest tree service. Conversely, if the pricing seems too expensive, consider that you might be dealing with a scam tree service company.

3. Experience/credentials

Along with reputation, a tree service company’s experience and credentials should be considered when choosing a tree service company. How long has the company been in business? A good indicator that the tree service company is a good choice is how long they’ve been in business. You wouldn’t expect a business that overcharges, doesn’t have the proper equipment, or lacks the proper license or credentials to stay in business for long, right? There are several different types of licenses and credentials tree service companies should have. One is an International Society of Arboriculture (ISA) certified arborist, another may include a Tree Care Industry Association (TCIA) Accredited Business, or a Certified Tree Care Safety Professional (CTSP). While not all are required, it’s best to do a little more research to see which one you need for certain projects.

4. Openness to questions

It may seem silly to look for a company that’s willing to answer your questions, but it’s not. If you have questions, it makes sense that the tree service company you hire is willing and knowledgeable enough to answer all of them. This goes back to a company’s experience. A company with plenty of experience should be able to answer any number of questions and a company that seems hesitant to answer or irritated by your questions is shady and it’s probably better to find another company that will answer all of your questions.

5. Insurance policies

What does insurance have to do with hiring a tree service company? With any risk-heavy job, accidents can happen. You want to make sure that the company you hire is properly insured so that if any accidents or damage happens, you’re not held liable.

6. Compare estimates

Just like pricing, estimates are an important tool to use when looking for tree service companies to hire. Similar companies may offer similar pricing options, so considering the other items on this list will help you determine the best company at the best price. For reassurance, getting the estimate or quote in print is a good idea.

7. Project length

Along with estimates, considering the amount of time it will take a company to complete the services is important. Depending on the size of the project, do you want the company to spend four hours or four days to finish it?

8. Professional

This may seem like a given but considering how professional they interact with you is another important tool in determining which tree service company to hire. Answering you questions and listening to your concerns should indicate a professional and genuine company.

9. Types of equipment

While you don’t need to be an expert on the different types of tools a tree service company will use, considering certain tools is helpful. If the company uses tree spikes to climb trees, they may not be the best option. Tree spikes can leave wounds that affect your tree’s health.

10. Services offered

If you’re just looking for a tree removal service, it’s also crucial to consider other factors. When a tree is removed, a stump is left behind. Will the company also remove or grind the stump? Leaving a stump in your yard is not always the best choice and a company that includes this in addition to tree removal is probably a good bet.